Intellexicon – Terms and Conditions

Last updated: [12/08/2025]

Welcome to Intellexicon Pte Ltd (UEN 202302495Z). These Terms and Conditions (“Terms”, “Terms of Service”) govern your use of our website and services. By accessing our website or engaging with our services, you agree to these Terms, including our refund and cancellation policies.

If you do not agree, please do not use our website or services.

1. Overview

This website is operated by Intellexicon (“Company”, “we”, “us”, “our”). All content, tools, and services are provided to you on the condition that you accept these Terms.

2. Services Offered

We provide professional, service-based offerings, including but not limited to:

  • Language and communication consulting
  • AI-enhanced content development
  • Cognitive research and strategy services

We do not sell or ship physical products. All deliverables are intangible and service-based.

3. Client Eligibility

By using our services, you confirm that you are:

  • Legally capable of entering into binding agreements
  • Of the age of majority in your jurisdiction

4. Service Engagements and Modifications

We reserve the right to:

  • Accept or decline service requests at our discretion
  • Modify or discontinue services without prior notice
  • Adjust pricing and scope of services as required

5. Payments and Account Information

You agree to provide complete and accurate billing details.
Intellexicon may suspend or cancel a service if fraud, misrepresentation, or incomplete information is suspected.

6. Refund and Cancellation Policy

Cancellations

  • Must be submitted in writing at least 48 hours before the scheduled start of any deliverable or service engagement.
  • Once a service has commenced, no cancellations or refunds will be granted unless explicitly agreed in writing.

Refunds 

We may issue a refund if:

  • The client cancels in line with the above policy
  • Intellexicon is unable to deliver the agreed service due to internal reasons

Refunds will be processed to the original payment method within 7–10 business days from approval.

Late or Missing Refunds

If a refund has not been received:

  1. Check with your bank or payment provider
  2. Contact us at hello@intellexicon.com for assistance

7. Accuracy of Information

We aim to keep our website content accurate and up to date. However, we cannot guarantee that all information will always be error-free, complete, or current. Users should verify important details before making decisions.

8. Third-Party Tools and Content

Our website may link to or integrate with third-party platforms. We are not responsible for issues arising from the use of such services.

9. Confidentiality and Intellectual Property

We respect the confidentiality of client information and expect clients to do the same regarding our proprietary processes and deliverables.

All materials provided by Intellexicon are protected by copyright and may not be reused, copied, or redistributed without explicit permission.

10. Termination of Services

We reserve the right to terminate any engagement for breach of these Terms, misconduct, or misuse of services.
Clients may terminate engagements in writing, subject to our cancellation policy.

11. Limitation of Liability

Intellexicon is not liable for any indirect, incidental, or consequential damages resulting from the use of our services, including (but not limited to) loss of profits or business interruptions.

12. Governing Law

These Terms are governed by the laws of Singapore. You agree to submit to the exclusive jurisdiction of the courts of Singapore.

13. Updates to Terms

We may update these Terms at any time. Continued use of our website or services after changes implies acceptance of the updated Terms.

14. Contact Information

Questions? Reach us at:

📧 hello@intellexicon.com
📍 91 Bencoolen Street, #03-02/03, Singapore 189652